Skip to content
← Back to questions
I lost my Ubigi SIM card. How can I request a new one?

We advise you to avoid removing your SIM card from your vehicle to prevent damages or loss. If you have lost your SIM card, we invite you to contact our Customer Service here to request a new SIM card.

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

What is a One-Off data plan and a Recurring data plan?

How do I create my Ubigi account in my Jaguar or Land Rover?

I am selling my Jaguar or Land Rover, what should I do with the Ubigi SIM card?

How do I check my remaining data allowance?

How to reset the password of my Ubigi account from an Android device in my Jaguar or Land Rover?

How do I install the Ubigi SIM card in my Jaguar or Land Rover?

How to connect to the Wi-Fi signal of my Jaguar or Land Rover with an iPhone/iPad?

How to top-up a Ubigi account?

How to connect to the Wi-Fi signal of my Jaguar or Land Rover with an Android device?

How do I set the connectivity in my Jaguar or Land Rover?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Jaguar or Land Rover?

What are the prices of the Ubigi top-ups for my Jaguar or Land Rover?

What happens after I buy a new data plan?

My data plan has been used quickly, what could be the reasons why?

The data usage shown on my infotainment system vs. my Ubigi account is different. Which is correct?

How can I check if my Jaguar or Land Rover is eligible to Ubigi services?

My internet connection works, but the speed is very slow. What can I do?

I get an error message during my Ubigi connectivity activation, what should I do?

How can I disable connectivity services in my Jaguar or Land Rover?

How to turn off the Wi-Fi hotspot in my Jaguar or Land Rover?

A message on my infotainment screen is showing a software update that has to be done. If I run this update, will the data usage be deducted from my Ubigi data plan?

Can I get a refund for my Ubigi top-ups?

What are the Ubigi data plans available for my Jaguar or Land Rover?

What happens when my data plan expires? Can I continue to use my Ubigi SIM card?

I do not get a network on the infotainment screen, what should I do?

How to delete my Ubigi account ?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

I have purchased a Jaguar or a Land Rover as a second owner and there is a Ubigi SIM card. Can I use it?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

Your message has been sent.
We’ll get back to you shortly.