What happens after I buy a new data plan?

Question

Accepted Answer

Once you have purchased your data plan, this will be uploaded directly to your Ubigi account for you to use and you will receive a payment confirmation by email.

The charge of your purchase on your bank statement will appear as a charge done by Transatel. Ubigi is a service provided by Transatel.

ASSISTANCE Buying a new Ubigi data plan

Contact

Looking for something specific?

Other frequently asked questions:

What is a One-Off data plan and a Recurring data plan?

How do I create my Ubigi account in my Jaguar or Land Rover?

I am selling my Jaguar or Land Rover, what should I do with the Ubigi SIM card?

How do I check my remaining data allowance?

How to reset the password of my Ubigi account from an Android device in my Jaguar or Land Rover?

How do I install the Ubigi SIM card in my Jaguar or Land Rover?

How to connect to the Wi-Fi signal of my Jaguar or Land Rover with an iPhone/iPad?

How to top-up a Ubigi account?

How to connect to the Wi-Fi signal of my Jaguar or Land Rover with an Android device?

How do I set the connectivity in my Jaguar or Land Rover?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Jaguar or Land Rover?

What are the prices of the Ubigi top-ups for my Jaguar or Land Rover?

My data plan has been used quickly, what could be the reasons why?

The data usage shown on my infotainment system vs. my Ubigi account is different. Which is correct?

How can I check if my Jaguar or Land Rover is eligible to Ubigi services?

My internet connection works, but the speed is very slow. What can I do?

I get an error message during my Ubigi connectivity activation, what should I do?

How can I disable connectivity services in my Jaguar or Land Rover?

How to turn off the Wi-Fi hotspot in my Jaguar or Land Rover?

A message on my infotainment screen is showing a software update that has to be done. If I run this update, will the data usage be deducted from my Ubigi data plan?

Can I get a refund for my Ubigi top-ups?

What are the Ubigi data plans available for my Jaguar or Land Rover?

What happens when my data plan expires? Can I continue to use my Ubigi SIM card?

I do not get a network on the infotainment screen, what should I do?

I lost my Ubigi SIM card. How can I request a new one?

How to delete my Ubigi account ?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

I have purchased a Jaguar or a Land Rover as a second owner and there is a Ubigi SIM card. Can I use it?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

Contact