Answers / solutions to your questions while using Ubigi services
Car eligibility check
How can I check if my Jaguar or Land Rover is eligible to Ubigi services?
Ubigi SIM card set-up
How do I install the Ubigi SIM card in my Jaguar or Land Rover?
How do I set the connectivity in my Jaguar or Land Rover?
How do I activate my Ubigi connectivity in my Jaguar or Land Rover?
How do I create my Ubigi account in my Jaguar or Land Rover?
Ubigi account and top-up
What are the Ubigi data plans available for my Jaguar or Land Rover?
How to top-up a Ubigi account?
What happens after I buy a new data plan?
What happens when my data plan expires? Can I continue to use my Ubigi SIM card?
My Ubigi data usage
How do I check my remaining data allowance?
My data plan has been used quickly, what could be the reasons why?
How to turn off the Wi-Fi hotspot in my Jaguar or Land Rover?
How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?
How can I disable connectivity services in my Jaguar or Land Rover?
My internet connection works, but the speed is very slow. What can I do?
The data usage shown on my infotainment system vs. my Ubigi account is different. Which is correct?
A message on my infotainment screen is showing a software update that has to be done. If I run this update, will the data usage be deducted from my Ubigi data plan?
I am selling my Jaguar or Land Rover, what should I do with the Ubigi SIM card?
I have purchased a Jaguar or a Land Rover as a second owner and there is a Ubigi SIM card. Can I use it?
Resolving a connectivity issue
I do not get a network on the infotainment screen, what should I do?
I get an error message during my Ubigi connectivity activation, what should I do?
Resolving a top-up issue
I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?
Lost SIM card
I lost my Ubigi SIM card. How can I request a new one?
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