Car eligibility check

How can I check if my Jaguar or Land Rover is eligible to Ubigi services?

Ubigi SIM card set-up

How do I install the Ubigi SIM card in my Jaguar or Land Rover?

How do I set the connectivity in my Jaguar or Land Rover?

How do I activate my Ubigi connectivity in my Jaguar or Land Rover?

How do I create my Ubigi account in my Jaguar or Land Rover?

Ubigi account and top-up

What are the Ubigi data plans available for my Jaguar or Land Rover?

How to top-up a Ubigi account?

What happens after I buy a new data plan?

What happens when my data plan expires? Can I continue to use my Ubigi SIM card?

My Ubigi data usage

How do I check my remaining data allowance?

My data plan has been used quickly, what could be the reasons why?

How to turn off the Wi-Fi hotspot in my Jaguar or Land Rover?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

How can I disable connectivity services in my Jaguar or Land Rover?

My internet connection works, but the speed is very slow. What can I do?

The data usage shown on my infotainment system vs. my Ubigi account is different. Which is correct?

A message on my infotainment screen is showing a software update that has to be done. If I run this update, will the data usage be deducted from my Ubigi data plan?

Vehicle resale

I am selling my Jaguar or Land Rover, what should I do with the Ubigi SIM card?

I have purchased a Jaguar or a Land Rover as a second owner and there is a Ubigi SIM card. Can I use it?

Resolving a connectivity issue

I do not get a network on the infotainment screen, what should I do?

I get an error message during my Ubigi connectivity activation, what should I do?

Resolving a top-up issue

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

Lost SIM card

I lost my Ubigi SIM card. How can I request a new one?