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How do I create my Ubigi account in my Jaguar or Land Rover?

First, download the Ubigi application from the AppStore or PlayStore. Then, follow instructions below:

1/ Launch the Ubigi application from your mobile device
2/ Select “Sign up”.​
3/ Fill in the required information and create an account.
(Complete your account creation process by verifying your email address​)
4/ Link your Ubigi SIM/eSIM: Choose “Connected Cars,” then select your car brand.
5/ Follow instructions on screen to activate your car’s WIFi hotspot and link your device to it
6/ Once your device connected to your in-car WiFi hotspot, return to the Ubigi application to finalize your connectivity setup

Congratulations! Once your account is created, you can access your connected services on your infotainment screen and benefit from the Wi-Fi connectivity in your car 😊

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The data usage shown on my infotainment system vs. my Ubigi account is different. Which is correct?

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My internet connection works, but the speed is very slow. What can I do?

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A message on my infotainment screen is showing a software update that has to be done. If I run this update, will the data usage be deducted from my Ubigi data plan?

Can I get a refund for my Ubigi top-ups?

What are the Ubigi data plans available for my Jaguar or Land Rover?

What happens when my data plan expires? Can I continue to use my Ubigi SIM card?

I do not get a network on the infotainment screen, what should I do?

I lost my Ubigi SIM card. How can I request a new one?

How to delete my Ubigi account ?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

I have purchased a Jaguar or a Land Rover as a second owner and there is a Ubigi SIM card. Can I use it?

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